> For the complete documentation index, see [llms.txt](https://cybrhawksoc.gitbook.io/cybrhawk-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cybrhawksoc.gitbook.io/cybrhawk-docs/platform-management/platform-components/customer-portal.md).

# Customer Portal

Our Customer portal is crafted to provide you with real-time and historical reports on your Security Operations, encompassing detections, actions executed by the SOC team, escalations, open security incidents, and threat notifications.

To access the portal, simply navigate to [portal.cybrhawk.com](https://portal.cybrhawk.com/) and log in with your email and password.

Here are some examples of the information available via the Customer Portal:

* **Real-time Alerts**: Immediate notifications about potential threats detected within your environment.
* **Incident Reports**: Detailed analyses of confirmed security incidents, including detected threats, affected systems, and remediation steps.
* **SOC Team Activities**: Logs of actions taken by the Security Operations Center team in response to detected threats and security incidents.
* **Escalation Tracking**: Information on the escalation process for high-severity incidents, including timelines and response strategies.
* **Management Reports**: Periodic reports detailing your organization's security posture and metrics.

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